Teamwork Makes the Dream Work: The Interdisciplinary Team Approach

By Kelsey Felter


My clinical rotation days always start the same way: I wake up, put on my royal blue scrubs, make my coffee, pack my lunch, fill up two 64-ounce water bottles, and head out the door for a long drive to Meritus Medical Center in Hagerstown, Maryland. The rest of the day is anything but routine. During this clinical rotation I have been able to see many different patients with a myriad of health issues. Going into this is experience, I was slightly nervous thinking that the patients are so sick, how can I possibly learn all the information and ways to treat them? What if I do not understand something in the patient’s chart? Fortunately, Meritus uses an interdisciplinary team approach. The team is essentially a web of health professionals who share their experience and expertise to ensure each patient receives great, holistic care. My team is composed of a hospitalist or intensivist, all nurses on the floor, a pharmacist, a social worker, a nurse care manager, and, of course, a dietitian! Not only is this network effective, but I have found it to be extremely educational, too. I have learned so much from the team. Before clinical, I overlooked the significance of the interdisciplinary team. I knew it existed and would be a helpful tool; however, I had no idea that it would be a constant sounding board for my ideas and questions, a resource for excellent education, and a guide to improve treating patients.

I am currently in my seventh week of my clinical rotation. So much has happened over these past seven weeks, yet I still perfectly remember sitting in on rounds for the very first time. My preceptor and I were a few minutes early. It was 9:53 am and all was quiet. When 10:00 am hit, the atmosphere in the room shifted. The doctor stated a room number and a name, and rounds began. It was like hot-potato! Information was shared and my pen struggled to keep up. The nurse shared current diagnosis, past medical history, lab results, current mental status, bowel movements, family and patient wishes, and anything else to bring the team up to date. The pharmacist chimed in when necessary to discontinue medications or upgrade dosages of medications. The dietitian confirmed the patient’s current diet, intake, and swallowing or other nutrition concerns. The nurse care manager and social worker filled the team in on where this patient planned to go after discharge and if there were other family concerns. The exchange of information was constant, fast, and effective. Within about five minutes, the entire team was aware of the patient’s status and a treatment and care plan was determined. As I sat in rounds for the first time, I struggled to keep up. What was the medication the pharmacist just recommended? I was still writing down the nurse’s update post-op. What are TEDs? SCDs? Why was the patient going to CIRS? What was CIRS? Reflecting on this now makes me realize how much I have learned. Now I quickly follow the team and understand the acronyms, but I have learned so much more than that.

The interdisciplinary team is a concept I was taught in school. I recognized its importance at the time, but I had no idea how much being a part of the team would teach me and improve my communication skills. It all makes sense to me now. Each health professional brings a specific skill set to the team, and it has been educational for me to experience how the team tackles intense cases that require coordinated, round-the-clock care. One experience in particular taught me about the tedious process of ordering and initiating TPN. While in rounds, the Physician’s Assistant (PA) mentioned that a patient’s discharge was pending the central line placement and TPN order, as TPN was deemed necessary at this point in his chemotherapy treatment. There were many stressed and apprehensive voices from the team, wondering how we were going to get this all accomplished by the end of the day so the patient could be discharged and receive his chemo the next day. My preceptor communicated with the team that she would perform and document a physical assessment as soon as possible to help with insurance coverage and move the process along. I shadowed her as she performed a nutrition physical assessment on the patient. She informed the patient that he was malnourished and that she would communicate with his PA and oncologist to make sure they do everything possible to get the TPN covered by insurance and ordered in time to allow him to be discharged. By the end of the day, the TPN had been ordered, which meant the patient could have his central line placed and be discharged in time for his chemo treatment. My preceptor and I were overjoyed by the accomplishment. I learned so much more from this situation than I could have from any textbook or reading. I got to see a physical assessment for the first time, which taught me what to look and feel for when assessing the patient’s skin, muscles, bones and appearance. I also learned how constantly speaking with the patient, letting him or her know what you are doing and why can help the patient stay as comfortable as possible. Most importantly, I had witnessed the extreme importance of communication and time efficiency as every minute counted for this patient. I learned all about TPN in school; however, I had not learned about the process and making the initiation as time efficient, and stress-free as possible. This success was possible because the team coordinated their efforts.


As I reflect on my experience as part of an interdisciplinary team, I think back to my interview for the University of Maryland Dietetic Internship. I remember being asked to describe what attributes I brought to a team that made the team effective and successful. Now, I understand the significance of this question. To be a successful dietitian, you have to be a successful team member. You must be able to actively listen, communicate, ask questions, delegate, bring positivity, and be able to look at situations from different perspectives. Being a good team member is an important skill in life, especially when your team affects the health of patients. Working with the interdisciplinary team has taught me that you can know the facts, the education material, and the evidenced-based nutrition knowledge; however, problem-solving, open-mindedness and communication are the three most important skills when working with patients. Throughout my time in clinical, I have found that these skills are used every day in patient rounds within the interdisciplinary team, and it is quite amazing to be a part of. Therefore, in my career as a dietitian, I will not hesitate to seek advice from other health professionals. I have greatly enjoyed my contributions to the interdisciplinary team as an intern and look forward to working as part of a team in my future career. 


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